At Germain Software we are all about passion. We are passionate about our customers, and we are passionate about APM technology and providing the best end-to-end Application Performance management solution available in the industry today.
Germain APM: the Application Performance Management Blog
We are excited to launch our new product, Germain CRT™ for Siebel, a tool specifically designed to take the guesswork out of your Siebel customizations by comparing your environment(s) against a rich, dynamic library of hundreds of best practices for how to configure, customize and extend Siebel.
If you’ve ever manned a Siebel HelpDesk, you’ve received the frantic calls from users whose data or workflow has been lost when the system disconnected them. Of course, you do what you can to help recover their work or confirm that a process was executed or, if not, where it terminated – users come first – but what you really want to do is identify and correct the cause of their problems so that the disconnect issues don’t affect other users. Unfortunately, that’s easier said than done, unless you have a powerful Application Performance Monitoring solution like Germain APM. Today, we’d like to share with you the most common causes for these annoying Disconnects to help you get to the root cause of the problem.
You’ve all been here before: how do you get enough data to understand what’s going on in your Siebel application and perform Root Cause Analyses (RCAs), while balancing the potential impact of higher log levels on performance and disk space.
Happy New Year! Are you ready to hit the ground running with your Application Performance Management resolutions for 2013? We certainly are. To better prepare, we asked our experts what they saw in the field last year, and decided to bring you the worst of it. We sincerely hope none of these will happen to you. Unfortunately they probably will...